Very amiable personnel at the check-in desk

Reception staff very friendly

atmosphere is fine

this time nothing just room was not bad

It was good value for a four star hotel.

Location

I did not like many things just two examples A friend of mine came to the hotel they will not allow her to come in because they’re saying it’s not allowed but it if I pay him under table 150 dirham...

First of all at the reception they are very corrupt reason being is because I receive a guest a friend of mine she’s the man of the reception require me to pay him the 150 dirham So she can come up I find...

The guy charge me extra for the first night although I reached the hotel at 1 am 2nd day so i paid a double cost for couple hours equal what I paid for the next 2 nights - not acceptable- he abuse me terms...

Location is good, staff is friendly, breakfast is ok, the swimming pool is great on the top and you can see the but khalifa from far.

Nothing

Nothing at all.only the place is good Rest was very upsetting

The staff were very helpful, they even brought me a birthday cake, it made me feel so special on my birthday especially because I was travelling solo. The breakfast was amazing, the room amazing I will...

The best location for visiting the Dubai Chamber. The high level of the soundproof of rooms. A lot of usefull equipment in the room. Friendly staff! Check-in at 10:30 without additional...

The concierge team is very skilled and found a very fast solution for a renting car in just 10 minutes. All available and all kind as usual.

I booked via your website and paid cash on counter. But you still debit my account again. I can’t understand why. If this money is not paid back. I won’t use booking.com again

comfortable stay,lots of varieties for breakfast and a wonderful staff (specially the 2 ladies at the reception)

I have been your regular customer, but this year, there were limited variety, and there were no refill, many times empty, limited staff to attend, no good service. this will effect...

Great stuff nice food everywhere and everybody treated me and my son great nice and friendly stuff great experience thanks

Breakfast is normal, I love the various fruits. Receiptians are good, and their service is good, that is the reason we choose this hotel while I do think the hotel is not very clean, as I found...

Every time I stay in here , it is the best

The pool was fantastic, the room was great, very comfortable beds, and the staff was very friendly.

1. Value for money 2. good location

we stayed 6 nights . every morning same menu for breakfast . no change. at the end my children don't like to eat .

Location is good

The front office team and the Asist of manger plus the view could not clear like before was perfect but is okay

liked the reception deck they are very helpful except room service the hotel is fantastic

The suite was spacious

Super quite, Great location, reasonable rate , Will back next to Dubai and will stay in again and again, Highly recommendation to choosing this hotel

The room not clean plus their is water leak in the toilet

Breakfast was really good. The personnel was very kind. The room was clean.

Good location, lots of restaurants near by, the metro is just 10 minutes away by foot, I really like the rooftop pool and sauna was great, good service at reception, definitely worth coming back,

The front desk customer service Hezal she was really nice she had a smile on his face all the time and she explained me everything about the hotel if I need some help and also she was so great and professional...

Good location for a nice walk to the souks and historical areas. The metro is 10 minutes away by foot. The rooftop pool is nice and the view from the top is great. Good service at reception, liked...

The staff were friendly and ready to serve always. On arrival we were well attended to by Ahmad Kahwaji. Other friendly/ pleasant and attentive staff; Hazel, Nilfa,Saad, Jazel,Aileen and Jerlyn..The stuff...

View from the room, and the wide windows from 2 sides, by the way my room number was 1205

The room size

wifi quick connecions and free downloadable any band

Bathrobes and bed slippers were a nice touch.

Staff are super friendly and helpful. Breakfast was more than adequate. There isn’t much going on in the neighbourhood but it is close to the airport. 10 minute walk to the metro which was great.

I staff were exceptionally nice. They made my daughter feel welcomed by giving her a birthday cake when she turned one. They were very helpful with luggage and when we came back from trips they...

No Airport Shuttle Provided, Air Con System is out of order, Poor Condition they can't fix that during the whole day coz there was no emergency services available during public holidays...Unbelievable...

The person who helped us go to the room. He is amazing.

Good hotel, nice facility, good location

The room was very comfortable and the hotel is near the airport without being an airport hotel.

Breakfast and neatness of the room.

My room view was perfect it was in corner with two windows, perfect view and good for religious as the Mosque is so close to hotel.

I enjoyed my stay at the hotel greatly, particularly as I was attending an exhibition the day was long so when I returned I was tired, however the staff where excellent and I want to praise the employees

The creekside view was beautiful, and our room was always kept clean and tidy by room service. Food: In terms of food, we opted for half-board where you get to have breakfast plus either lunch or...

Room was very comfortable and large with great view of the creek. Very quiet.

The breakfast is good and the receptionists are perfect, especially people who always get the taxi for us. But the smell in our room is not good and I think it is the smell of last guest or the water,...

We stayed here for couple nights before a beach vacation in Ras Al Khaimah. Good place to have a rest after a flight and explore Dubai. On midnight arrival we were welcomed with a complimentary juice and...

clean, no guests, good breakfast, good room service, good value for money

Centrally located with easy access to local attractions and shopping

The location is good, but it is also not a cheap one.

Excellent hotel, very well decorated, fresh feel, had everything that you look for in a four star hotel infact even more. Excellent place to stay for families, clean environment, will definitely...

the staff was very friendly, the view of the roof is beautiful

Nice room and they provide nice bed for my baby.

prompt service delivery.

Locati

-The internet speed was great. The router was in my room, i was able to use Ethernet cable for my gaming laptop. - the AC was cold and very good.

The hotel has a good location not so far from the airport and not far from main attractions of Dubai. It is near a water canal. From roof top terrace is very nice view on Burj Khalifa and Skyscrapers of...

The staff was very kind, willing to help us with any problem.

Great breakfast with fresh juice, fruit, pancakes and all possible egg and Asian dishes. Superb rooftop pool with creek and skyline view. Comfy stay even with a small baby, big and well isolated rooms....

I requested for an additional bed which i did not have. The lady told me to choose between having a single big bed for 2 adults and 2 children for 8 years and 2 and a half years OR to choose two small...